1.1 We are committed to safeguarding the privacy of Feet First Foot Clinic visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of Feet First Foot Clinic visitors and service users.
1.3 In this policy, "we", "us" and "our" refer to Feet First Foot Clinic.
2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).
3. How we use your personal data
3.1 In this section we have set out:
(a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data; and
(c) the legal bases of the processing.
3.2 We process personal data such as your name, email address, phone number and health conditions. This personal data will be processed for the purposes of operating our website, providing our services and communicating with you. The legal basis for this processing is via your consent; to fulfil contractual obligations we might have with you or are taking steps, at your request, to enter into such a contract; or otherwise to pursue our legitimate business interests, namely the proper administration of our website and business.
3.3 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.4 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
3.5 In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation, or in order to protect your vital interests or the vital interests of another natural person.
3.6 Please do not supply any other person's personal data to us, unless we prompt you to do so.
4. Providing your personal data to others
4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4.2 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5. Retaining and deleting personal data
5.1 This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose shall kept for as long as is necessary for that purpose.
5.3 We may also retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
5.4 You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Your rights
6.1 In this section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
6.2 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: where the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; or where the processing is for direct marketing purposes. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
6.3 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
6.4 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
6.5 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract:
you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
6.6 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
7.2 We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
7.3 You have the option to decline cookies. By modifying your browser preferences, you can choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies.
8.1 We may update this policy from time to time by publishing a new version on our website. The most current version will always be displayed here.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9. Our details
9.1 This website is owned and operated by Feet First Foot Clinic.
9.2 We are registered in England and Wales under registration number 06341680, and our registered office is at 21 Milehouse Road, Plymouth PL3 4AD.
9.3 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form or booking form;
(c) by telephone, on the contact number published on our website; or
(d) by email, using the email address published on our website.
10. Data protection officer
10.1 The data controller responsible for this website is Feet First Foot Clinic, who can be contacted at 21 Milehouse Road, Plymouth PL3 4AD.